Using Pitchero to register or update for New season
Youth Hockey Section 3 of 5

3. Using Pitchero to register or update for New season

If you're new to the Club, please set-up your parent account by clicking on Join this Club - top right hand corner of the home page. Use your details, save your contact information, then proceed to ROLES and tick the Parent role - Add name of your child by starting to type in the box. Scroll down to Add New Child. Again complete the profile information requested and the tick ROLES and choose Player - choose the correct age group for your child - see further information in the junior section. Club Admin will approve your application, or if age group is full will contact you to discuss what to do next.

Existing parents/junior players:
Please login to your parent account – click on your name on top right hand corner and a drop down menu will appear!

Ensure all the profile and contact information for you and your child is up to date, this can be updated in Settings – please also check you’re up to date on receiving emails and SMS messages via Pitchero (also in Settings).

On the same drop down list – click on membership > Bury St Edmunds Hockey Club – click on your children(s) name check they are still in the correct age groups.

If he/she is moving up then click on Roles and apply to be in the age group they should be in on 1st September 2019 and delete the age group they’ve just left. See Information - Juniors on home page for correct age groups on 1st September 2019.

Once all signed up do download the Pitchero App to your phone, making communication even easier! Note all club selection and communication is made using the Pitchero system

When all this is done, please go to the home page, click on Shop / View all Memberships and click on the correct payment box for your child.

Please note you’ll be asked Who you’re buying this product for – add your Child’s name here, so we can link it to their part of the account. If you have more than one child, you can add their memberships and pay in one payment. It’s a one off Direct Debit.

There is a Pitchero Help Centre at the bottom, or if all else fails, please email me on